Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support.
- Account information (name, email address)
- Documents you upload for processing
- Usage data and preferences
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and convert your documents to audio
- Send you technical notices and support messages
- Respond to your comments and questions
- Develop new features and services
3. Document Privacy
Your documents are your own. We process them solely to provide our text-to-speech and analysis services. We do not share, sell, or use your documents for any other purpose. Documents are encrypted in transit and at rest.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Third-Party Services
We may use third-party services that collect, monitor, and analyze data to improve our service. These third parties have their own privacy policies addressing how they use such information.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@lockin.app